APPROXIMATE ANNUAL SALARY -
$67,296.24 to
$100,098.72
PAY GRADE: 36
The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. Generally, salaries start at the lowest level of a step 1 and increase with each year of service to the highest level of a step 10.
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
Applications accepted
for another 5 Days 4 Hrs 4 Mins
The Position
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.
Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others.
The Governor's Technology Office (GTO) is looking for an experienced IT Technician 6.
This position is within the Client Services Division located in Las Vegas. The ideal incumbent will have demonstrable technical abilities with Windows OS, computer hardware and providing excellent customer service. The position's primary responsibilities include installing, configuring, deploying, monitoring, troubleshooting, and maintaining computers, mobile devices, peripherals, access points and servicing video conference devices throughout the State of Nevada. This position provides end user support and may deal with key stakeholders so communicating clearly and effectively while providing customer support in a timely and professional manner is essential. Travel is likely required when remote control tools or phone calls cannot solve the problem. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
Graduation from high school or equivalent education and three years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent combination of education and experience.
Special Requirements
This position is subject to call-out or call-back.
Working evenings, weekends and/or holidays is required.
A State of Nevada/FBI background check will be required of the selected applicant.
Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment.
Skills Required
Windows Operating Systems
The Examination
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
The following additional questions are part of this Recruitment
1) Describe your experience with troubleshooting, repairing, upgrading, configuring, and installing computer hardware and software in an Enterprise environment.
2) Describe your experience with troubleshooting and configuring network equipment.
3) Describe your experience troubleshooting and configuring video conference equipment, including the type of equipment used.
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Direct Inquiries or Correspondence to:
Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
TDD for the Hearing Impaired (800) 326-6868
Division of Human Resource Management Southern Nevada 7251 Amigo St, Suite 120 Las Vegas, NV 89119
TDD for the Hearing Impaired (800) 326-6868
The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.
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