APPROXIMATE ANNUAL SALARY -
$61,721.28 to
$91,496.16
PAY GRADE: 34
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
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Quality Control Specialists review sample casework of public assistance, child support enforcement, disability adjudication/fraud, or vocational rehabilitation programs to determine compliance with State and federal laws, regulations, policies and procedures; identify errors and causal factors; investigate and verify case facts and information; and recommend corrective action or compile data for required reports.
Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training.
Quality Control Specialists review sampled casework of public assistance programs for Supplemental Nutrition Assistance Program (SNAP), Medicaid, Child Care, Temporary Assistance for Needy Families (TANF), and New Employees of Nevada (NEON) to determine compliance with State and Federal laws, regulations, policies, and procedures; identify errors and causal factors; investigate and verify case facts and render decisions of their findings. This position will be located in Reno/Sparks or Carson City. Incumbents in this position function under general supervision of a Quality Control Supervisor as a program policy expert who audits the work completed by the District Offices through case sampling. This position is responsible for examining and evaluating cases, independently verifying case circumstances, identification of errors, writing clear correspondence, and maintaining strict State and Federal timeframes. Additionally, the position requires the ability to analyze information or situations to formulate logical and objective conclusions.
The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***
In order to be qualified, you must meet the following requirements:
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Graduation from high school or equivalent education and two years of journey level experience eliciting information regarding support enforcement and/or eligibility for public assistance programs including conducting interviews, making determinations based on the application of rules and regulations, verifying and analyzing information, and documenting facts pertinent to the program; OR an equivalent combination of education and experience as described above. |
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A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. |
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This recruitment is only open to current classified employees in state service with at least six months of continuous, full-time equivalent service. |
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A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. |
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The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. |
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