APPROXIMATE ANNUAL SALARY -
$61,721.28 to
$91,496.16
PAY GRADE: 34
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
|
Veterans Service Officers advise and advocate for veterans and individuals currently serving in the United States armed forces who are State residents, their spouses, widows, widowers, children, dependents, estate and personal representatives; prepare, submit and present claims and appeals for denied benefits including adjusted compensation, hospitalization, insurance, pension, disability compensation, vocational training, education or rehabilitation; provide assistance and advice to resolve problems and answer questions relating to available benefits under federal and State laws.
Incumbents function as first-line supervisors who train, supervise and evaluate the performance of assigned staff; assign and review work; and initiate disciplinary action.
The Nevada Department of Veterans Services is recruiting for a Veterans Service Officer 2/Training Officer geographically located in Reno or Las Vegas depending upon candidate selection. Under the direction of the Veterans Service Program Manager, the Veteran Service Officer 2 provides service as a veterans' advocate; interviews veterans or dependents; research and reviews records; prepares and files claims with the Department of Veterans Affairs (DVA). The incumbent is required to maintain and protect client confidentiality of medical records and possess knowledge of the Veterans Health Administration system.
The Training Officer duties include the development, implementation, and management of new and existing Veterans Service Officer (VSO) and advocate training programs. A primary responsibility is to provide quality training for State and non-State VSOs within Nevada.
The incumbent will be responsible for organizing and conducting statewide VSO, Nevada Veterans Advocate and Tribal Veterans Representative training conferences of up to 100 attendees regarding state and federal veterans benefit claims. The incumbent may be required to attend outreach events statewide, work in the VA Medical Center(s) or State Veterans Home(s), as needed.
The incumbent will track and maintain training and certification records; support submission to the DVA for VSO accreditation; review state and federal claims prepared by VSOs to assess training needs and identify additional training opportunities for improvement; and, other related duties as assigned.
Successful completion of extensive training programs is required following appointment. The incumbent will be responsible for statewide training responsibilities and travel of up to 25% is required (statewide).
The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE NUMBER OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE. ***
In order to be qualified, you must meet the following requirements:
|
Associate's degree from an accredited college or university in any field and two years of professional experience which included interviewing clients to elicit and impart information; researching and locating information from a variety of sources; writing narrative reports and summaries; interpreting and applying rules and regulations; and evaluating complex information and making determinations, one year of which included advocacy; OR graduation from high school or equivalent education and three years of professional experience as described above, one year of which included advocacy; OR an Associate's degree from an accredited college or university in any field and one year of professional experience as described above in a program directly related to providing services for veterans; OR graduation from high school or equivalent education and two years of professional experience as described above in a program directly related to providing services for veterans; OR one year of experience as a Veterans Service Officer I in Nevada State service; OR an equivalent combination of education and experience as described above. |
|
Preference shall be given in the appointment of Veterans Service Officer and Veterans Service Program Manager positions to qualified veterans. |
|
A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. |
|
A State of Nevada/FBI background check will be required of the selected applicant. |
|
Some positions require a driver's license at the time of appointment and as a condition of continuing employment. |
|
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. |
|
|
1) Please describe your experience in coordinating large events to include creating training materials, coordinating registration and venues, and conducting presentations.
|
2) Certification as a Resident Veterans Service Officer is required within three months of employment and as a condition of continuing employment. Can you comply with this requirement?
|
3) The selected candidate must be able to travel up to 25%, including travel to rural offices in Elko, Winnemucca, Mesquite, Pahrump, or other in-state rural areas. Can you comply with this requirement?
|
4) The selected candidate may be required to work alternative work schedules or flex time to include evenings and/or weekends. Can you comply with this requirement?
|
|