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DMV Services Managers plan, organize, coordinate, develop, and implement a broad variety of services and programs provided by the Department of Motor Vehicles.
Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; oversee implementation of projects by assigned staff; and allocate staff and resources to accomplish goals and objectives of the Department Transformation Effort (DTE).
This announcement will be used to fill a DMV Services Manager 3 at the Department of Motor Vehicles, within the Office of Project Management Division, located in Carson City.
The incumbent is responsible for oversight of recruitments, monitoring of Master Service Agreement contracts, vendor monitoring, legislative reporting and assisting with budgetary issues. The DMV Services Manager demonstrates superior written and verbal communication skills.
Additionally, the incumbent will develop Requests for Proposals, participate in the selection process, review and track deliverables, and test, implement and provide training for new projects and programs as a part of the Department Transformation Effort(DTE). The actions and decisions of managers at this level will directly affect the nature, quality, and effectiveness DTE implementation and services provided to customers. Decisions are not typically reviewed. Managers determine the methods and procedures necessary to complete project tasks, provide essential services, meet established objectives, and ensure the quality, quantity, accuracy, and timeliness in accordance with federal and State rules and regulations. Incumbents assign, direct and evaluate the work of assigned staff; interview, select and hire personnel; delegate responsibility to appropriate levels; develop and communicate work performance standards consistent with principles of effective management; and identify training needs and provide for appropriate training opportunities based on organizational requirements and within budget constraints. Incumbents must have an in-depth knowledge of personnel rules, regulations, and principles applicable to hiring, training, evaluation, and discipline of subordinate staff. w all of Nevada's elders, children, and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.
In order to be qualified, you must meet the following requirements:
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Bachelor's degree from an accredited college or university in business, public administration, or other discipline related to the position and four years of increasingly responsible professional experience which included program development or implementation, at least two years of which were at the supervisory level; OR graduation from high school or equivalent education and eight years of varied and increasingly responsible experience related to registration/titling of motor vehicles or licensing motor vehicle operators, at least two years of which were at the supervisory level; OR an equivalent combination of education and experience. |
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Qualifying experience may be substituted for the education required above the high school level on a year for year basis. |
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Pursuant to NRS 293.5045, a voter registration agency shall not knowingly employ a person whose duties will include the registration of voters if the person has been convicted of a felony involving theft or fraud. |
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A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. |
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If there are five or fewer qualified applicants, the exam will consist of an application evaluation. (This statement does not apply for Until Recruitment Needs are Satisfied (URS) announcements).
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| The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. |
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1) Please describe your experience planning, organizing, coordinating, implementing and oversight of programs and/or services, and where it was gained.
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2) Please describe your experience in the coordination, organization and consensus building of a team or teams focused on the delivery of customer service, and where it was gained.
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3) Please describe your experience in interpreting, explaining and applying complex State and Federal regulations, and where it was gained.
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4) Please describe your experience supervision to include interviewing and selection, delegation of work assignments, work review, performance evaluation and discipline, and where it was gained.
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5) Please describe your experience in written and oral communications to include report preparation, oral presentations, letters and correspondence and policies and procedures, and where it was gained.
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6) Please describe your experience involving conflicts, and where it was gained.
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