For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.

Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.

Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. This position will be located in either Carson City or Las Vegas, depending on the candidate chosen. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed.

The incumbent must be able to use imaging software to configure workstations; install and test new and recycled workstations; install DETR-approved application software on client computers; complete all required transfer/delivery documents; make appropriate changes, get signatures and deliver documents to assigned NSS inventory staff; respond to help desk calls and resolve problems as assigned; review Help Desk log daily and annotate with resolutions to DETR Help tickets; install, test and replace hardware as required on client computers; contact vendors for hardware or software support as required; and assist in periodic IT equipment inventories.   The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***

In order to be qualified, you must meet the following requirements: