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State of Nevada Announces
An Open Competitive Recruitment for:
VETERANS SERVICE OFFICER 1
APPROXIMATE ANNUAL SALARY -  $51,072.48 to  $75,376.80  PAY GRADE: 32
The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. Generally, salaries start at the lowest level of a step 1 and increase with each year of service to the highest level of a step 10.
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
JOB INFORMATION
Work Type: A Permanent, full time vacancy
Department: NV Dept of Veterans Services
Division: Northern Nevada Veterans Home
Location: Reno, Sparks
Job Class Code: 12.437
RECRUITMENT INFORMATION
Announcement Number: 47602
Open to all qualified persons.
Posted 05/31/2024
Close Date: 06/07/2024
Recruiter:
   KRISTEN GEDDES
   Phone: **None**
   Email: geddesk@veterans.nv.gov
Applications accepted for another Expired
The Position
Veterans Service Officers advise and advocate for veterans and individuals currently serving in the United States armed forces who are State residents, their spouses, widows, widowers, children, dependents, estate and personal representatives; prepare, submit and present claims and appeals for denied benefits including adjusted compensation, hospitalization, insurance, pension, disability compensation, vocational training, education or rehabilitation; provide assistance and advice to resolve problems and answer questions relating to available benefits under federal and State laws.
Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. The Nevada Department of Veterans Services is recruiting for a Veterans Service Officer 1. The position is geographically located in Sparks, Nevada at the Northern Nevada State Veterans Home. Veterans Service Officers advise and advocate for veterans and individuals currently serving in the United States armed forces, their dependents and survivors.
This position is responsible for researching federal statutes, laws, and regulations pertaining to benefits and claims by military veterans and dependents; interviewing veterans or dependents to prepare for filing claims; reviewing medical records or other sources to obtain evidentiary support for claims; preparing and filing veterans claims with the Department of Veterans Affairs (DVA); advocating on behalf of claimants at varying levels of claim and appellate procedures with the DVA; representing veterans at DVA boards and hearings; and performing outreach to inform and assist veterans and the community in obtaining benefits. The ability to maintain client confidentiality in medical record information is required. This position may be required to work occasional weekends and holidays. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE AT ANYTIME BASED ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE. *** Preference shall be given in the appointment of Veterans Service Officer and Veterans Service Program Manager positions to qualified veterans. DD214 and service-connected disability VA rating notification letter must be attached to the application in order to receive veteran/disabled veteran status credit.

To Qualify:
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
    Associate's degree from an accredited college or university in any field and one year of professional experience which included interviewing clients to elicit and impart information; researching and locating information from a variety of sources; writing narrative reports and summaries; interpreting and applying rules and regulations; and evaluating complex information and making determinations; OR graduation from high school or equivalent education and two years of professional experience as described above; OR one year of experience as a Veterans Service Officer Trainee in Nevada State service; OR an equivalent combination of education and experience as described above.
Special Notes
    Certification as a Resident Veterans Service Officer is required within one year of employment and as a condition of continuing employment.
    Preference shall be given in the appointment of Veterans Service Officer and Veterans Service Program Manager positions to qualified veterans.
Special Requirements
    A valid drivers license is required at the time of appointment and as a condition of continuing employment.
    A state of Nevada/FBI background check will be required of the selected applicant.
Additional Position Criteria
    The ability to travel up to 25% of the time is required.
    Case management experience including interviewing clients to determine benefits and processing claims is required.
    Experience with veteran related regulations and benefits to include medical terminology is preferred.
    The COVID-19 and Influenza vaccination are a requirement of this position. Reasonable accommodations may be requested.
The Examination
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
INFORMATIONAL LINKS
For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: https://pebp.nv.gov/
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
REFER A FRIEND
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Email
Direct Inquiries or Correspondence to:
Division of Human Resource Management
Northern Nevada
515 East Musser Street,
First Floor
Carson City, Nevada 89701-4204

TDD for the Hearing Impaired (800) 326-6868
Division of Human Resource Management
Southern Nevada
7251 Amigo St,
Suite 120
Las Vegas, NV 89119

TDD for the Hearing Impaired (800) 326-6868
The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.


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