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Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.
Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions.
The Division of Child and Family Services (DCFS) is recruiting for an IT Professional III located in Las Vegas, NV. The incumbent shall lead a team of IT field technicians who are responsible for managing and maintaining the DCFS Infrastructure for the Division per State policies and procedures. Incumbent shall lead and oversee others who install, configure and repair workstation/server/network hardware and software on a LAN, troubleshoot hardware and software problems both on-site and at remote locations, engage other team members or agencies for issue identification and remediation, and make recommendations in relation to identified needs. The DCFS Infrastructure also includes other LAN connected devices and services such as Video Teleconferencing, Video Camera systems, Mobile Device Management, Security Scanning services, and other software administration consoles.
Incumbent is responsible for managing all Infrastructure services and inventory to include identifying hardware and software that needs to be upgraded, refreshed or replaced and assists with budget planning for project and resource needs. The incumbent will be the focal for IT related project needs, IT Technician resource and training needs, customer escalations, vendor, project management or other agency coordination, purchase order or budget needs, disaster recovery and business continuity planning, maintenance, repair or service restoration needs, and equipment disposal related to DCFS Infrastructure.
Leadership experience, skills, and having a degree of knowledge sufficient to oversee IT architecture design and advanced-level technical activities is necessary. As the team lead, you will provide work direction, guidance, on-going communication, coaching and training to team members. Implementing standards and best practices, providing conflict/issue resolution and managing change management practices are also expected. Must be able to effectively prioritize and manage team assignments, HelpDesk ticket queue, and ensure projects are resourced appropriately and progressing toward success.
The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***
In order to be qualified, you must meet the following requirements:
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Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. |
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This recruitment is only open to current classified employees in state service with at least six months of continuous, full-time equivalent service. |
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| The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. |
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