|
APPROXIMATE ANNUAL SALARY -
$45,184.32 to
$66,043.44
PAY GRADE: 29
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
|
|
DMV Services Technicians provide customer services associated with driver's license, vehicle, and business occupational licensing programs including licensing drivers; issuing identification cards; registering and titling vehicles; issuing occupational business licenses; and processing reinstatements.
Please Note: PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30TH, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/Executive-Orders/
Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. OR Incumbents function as first-line supervisors who train, supervise and evaluate the performance of assigned staff; assign and review work; and initiate disciplinary action.
The Nevada Department of Motor Vehicles is recruiting for a DMV Tech 4 Team Lead position in the Central Services Division - Insurance Verification Unit, located in Carson City. Situated in a central processing environment, the NV LIVE Team Lead position will co-supervise a group of 18 individuals; overseeing the daily functions of the section and ensuring proper staffing in program area. The ideal candidate will maintain a positive attitude and will be responsible to provide training as well as assign duties distributing the workload among the team members of this unit, ensuring all team members are following policy and procedure, while monitoring NV LIVE in-boxes.
The incumbent will handle supervisor calls and will answer to customer complaints received from the Director's Office, will also be responsible for interpreting Policy & Procedures, Nevada Revised Statutes (NRS) and Nevada Administrative Code (NAC) as it relates to the NV LIVE Insurance Verification Program.
Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.***
In order to be qualified, you must meet the following requirements:
|
 |
Graduation from high school or equivalent education and four years of varied and increasingly responsible experience related to registration/titling of motor vehicles or licensing motor vehicle operators, one year of which was equivalent to a DMV Services Technician III performing a variety of transactions involving standard driver's license and/or registration transactions, vehicle ownership transactions, issuance of duplicate driver's license and/or registration, and assisting new residents in obtaining driver's license/registration; OR one year of experience as a DMV Services Technician III in Nevada State service; OR two years of experience as a DMV Services Technician II in a relevant program-specific area. |
|
| |
In accordance with NRS 293.5045, the Department of Motor Vehicles, as a voter registration agency, shall not knowingly employ an individual in this class series who has been convicted of a felony involving theft and/or fraud. |
| |
The Department of Motor Vehicles is required to comply with 49 CFR 1572.103 which provides that an agency involved in the issuance of Real ID Driver's Licenses shall not knowingly employ a person if they have been convicted of any of the felonies listed under this regulation. |
| |
In accordance with 49 CFR 384.228, the Department of Motor Vehicles is required to conduct a national background check on any employee that administers Commercial Driver License (CDL) knowledge and/or skills testing, and the DMV shall not knowingly employ such a person if they have been convicted of a felony in the last 10 years or have been convicted of any fraudulent activities. |
|
| The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. |
|
|
