APPROXIMATE ANNUAL SALARY -
$55,603.44 to
$82,434.24
PAY GRADE: 34
The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. Generally, salaries start at the lowest level of a step 1 and increase with each year of service to the highest level of a step 10.
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
JOB INFORMATION
Work Type: Intermittent vacancies as they may occur
in this geographical location.
Unemployment Insurance Representatives perform a broad variety of activities related to the timely and accurate processing and payment of unemployment insurance benefit claims.
Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives.
The incumbent will supervise a team of unemployment insurance claims adjudicators, or adjudicators and claims examiners in the Southern Nevada Telephonic Initial Claims Center. Incumbents train, supervise, interview unemployment claimants, take claim calls, and evaluate the performance of subordinates to ensure compliance with established unemployment insurance benefit laws, regulations, policies, and procedures. The incumbent will participate in hiring interviews; prepare work performance standards for subordinates; recommend and prepare documentation for disciplinary action; prepare and conduct performance evaluations; and complete other duties as assigned.
The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
Graduation from high school or equivalent education and four years of relevant program experience, two years of which included gathering information and conducting fact-finding interviews to identify and resolve unemployment insurance issues or overpayments; using unemployment insurance benefit computer programs and processes to record, process, retrieve and investigate information; analyzing problems or situations, identifying alternative solutions and formulating conclusions; and mediating between contending parties to resolve problems; OR two years of experience as an Unemployment Insurance Representative III in Nevada State service; OR an equivalent combination of education and experience.
Special Notes
Up to two years of experience may be substituted by completion of 60 semester credits in social or behavioral science, business administration, or related field for Unemployment Insurance Representative IV and V.
The Examination
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
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Direct Inquiries or Correspondence to:
Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
TDD for the Hearing Impaired (800) 326-6868
Division of Human Resource Management Southern Nevada 7251 Amigo St, Suite 120 Las Vegas, NV 89119
TDD for the Hearing Impaired (800) 326-6868
The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.
