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State of Nevada Announces
An Open Competitive Recruitment for:
APPROXIMATE ANNUAL SALARY -  $41,634.72 to  $60,635.52  PAY GRADE: 27
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
Work Type: Permanent, full time vacancies as they may occur in this geographical location.
Department: Public Safety
Division: Records, Communications and Compliance
Location: Las Vegas, Boulder City, Indian Springs, Jean, Henderson
Job Class Code: 11.126
Announcement Number: 44739
Open to all qualified persons.
Posted 10/18/2023
Close Date: 03/18/2024
   Phone: (702)486-3046
   Email: jvilla@dps.state.nv.us
Applications accepted for another Expired
The Position
Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities.
Under close supervision, incumbents receive training in performing the duties described in the series concept and may progress to the next level in the series upon meeting minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. This is the trainee level in the series.
Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Starting September 30, 2023, eligible employees will receive a quarterly retention incentive of $250 through March 31, 2025. This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

To Qualify:
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
    Graduation from high school or equivalent education and one year of general work experience; OR graduation from high school to include successful completion of the Emergency Telecommunications Program of Study and current certification from the International Academies of Emergency Dispatch; OR an equivalent combination of education and experience as described above.
Special Notes
    Applicants must meet the minimum typing speed established by the agency at the time of recruitment.
    Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment.
Special Requirements
    Positions require work on evenings, weekends, and/or holidays.
    A State of Nevada/FBI background check will be required of the selected applicant.
    Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances.
Skills Required
    Typing at 40 words per minute (WPM) accurately is required.
The Examination
*1. Typing exam (day of interview)

*Unless you bring a certified typing exam from Job Connect (5-minute exam) and must be net 40 wpm. Please notify Job Connect it's for a State Job
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: http://pebp.state.nv.us
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
Help us reach qualified candidates! Refer a friend by clicking here:
Direct Inquiries or Correspondence to:
Division of Human Resource Management
Northern Nevada
515 East Musser Street,
First Floor
Carson City, Nevada 89701-4204

TDD for the Hearing Impaired (800) 326-6868
Division of Human Resource Management
Southern Nevada
7251 Amigo St,
Suite 120
Las Vegas, NV 89119

TDD for the Hearing Impaired (800) 326-6868

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