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Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.
Under administrative direction, incumbents either:
1) perform duties described at this level and supervise at least one IT Professional III or II or Master IT Professional; or 2) perform duties described at this level within the Enterprise IT Services (EITS) Division for enterprise- level IT systems utilized by multiple departments; or 3) perform IT project management a preponderance of the time to include serving as the project leader; planning, organizing, and directing project activities; resolving design conflicts; data administration; resource allocation; contract negotiation; timeline development; critical path tracking; justifying the need
for additional resources; and coordinating activities with other work units within and outside the organization as assigned; or 4) perform Information Security duties described at this level with at least 70% of the daily activities devoted solely to information security; or 5) perform technology planning and consultation duties within EITS. Technology planning and consultation duties include providing and/or performing: initial contact with agencies to assess their needs and develop their information technology plans; technical support for the Request for Proposal (RFP) process and software and hardware evaluations; guidance and technical assistance in completing appropriate Information Technology (IT) budget request forms; recommendations for feasible and cost effective technical solutions to customer agencies and reviewing agency IT project requests; research, information, testing and training for IT related issues to ensure viable, cost effective technology implementation; and
enterprise-wide planning, policy and research.
Nevada Department of Transportation (NDOT) is an equal opportunity employer striving towards a diverse, equitable, and inclusive workforce. We offer new employees 15 working days of annual leave, plus 15 working days of annual sick leave, a retirement package that can earn you up to 75% of your annual salary plus a deferred compensation supplementary retirement fund, and a comprehensive benefits package for eligible employees and their dependents, which includes medical, prescription drug, dental, basic life coverage, and long-term disability insurance. NDOT also offers flexible work schedules with up to 3 days of telecommuting work per week. NDOT IT is on the cutting edge of technology adoption for the State of Nevada with a cloud-first mindset. We offer numerous education and training opportunities, including an Enterprise Skills Initiative program to help employees earn Microsoft cloud certifications.
The NDOT IT Division is recruiting for an IT Professional 4 - Desktop/Service Desk Manager in Carson City. The incumbent will serve as NDOT's Desktop and Service Desk Manager and will directly supervise 1 ITP3, 3 ITP2s, and will indirectly supervise 6 ITT6s, 2 ITT4s, and contractor support staff. The incumbent and their team are responsible for installing, troubleshooting, repairing, maintenance and deployment of software, hardware, and devices. This includes configuring and installing monitors, peripherals, and other hardware components necessary to prepare workstations for all users within the Department. This position also manages the Service Desk operations, which provides user support regarding desktop, network, hardware, software, and systems-related issues. Statewide travel up to
25%, as well as occasional call-out, call-back, and some overtime may be required.
The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***
In order to be qualified, you must meet the following requirements:
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Bachelor's degree from an accredited college or university in computerscience, management information systems, or closely related field and five years of professional IT experiencerelevant to the duties of the position which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, two years of which were at the advanced journey level or in a supervisory or project management capacity; OR Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and five years of professional IT experience which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, relevant to the duties of the position, two years of which were at the journey level in information security; OR two years of relevant experience as an IT Professional III in Nevada State service; OR an equivalent combination of education and experience as described above. |
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Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. |
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Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. |
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Additional Informational Notes for Information Security positions:
International Information Systems Security Certification Consortium, Inc (ISC2) - Certified Information System Security Professional (CISSP) is equivalent to three years of experience.
Information Systems Audit and Control Association (ISACA) - Certified Information Security Manager (CISM) is equivalent to two years of experience.
Global Information Assurance Certification (GIAC) - Security Expert is equivalent to two years of experience.
Other nationally recognized information security certifications may be substituted for up to one year of experience.
Nevada Information Security Professional (NISP) or CISSP certification must be obtained within 12 months of appointment and maintained as a condition of continued employment. |
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Additional Informational Notes for IT Professional Trainee I positions:
At the IT Professional Trainee I, obtainment of an Associate Level Certification(s) issued by the appropriate institution(s), as approved by EITS, will allow for automatic progression to the IT Professional Trainee II level.
Some positions in this series have been identified as participating in the Nevada System of Higher Education's (NSHE) Apprenticeship Program and may require applicants to be either currently enrolled at an NSHE institution or have graduated from an NSHE institution within the last five years. These positions will be identified at the time of recruitment. |
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Some positions are subject to call-out or call-back. |
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Some positions require specialized certification that will be identified at the time of recruitment.
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Some positions require statewide travel. |
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Some positions require work on evenings, weekends, and/or holidays. |
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| The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. |
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