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Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.
Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. The Department of Administration, Enterprise IT Services (EITS), is recruiting for an IT Professional 3 position responsible for Communication-Telecommunications in Carson City. The incumbent will administer the State of Nevada Avaya Enterprise Network including servers, switches, routers, and digital/VoIP phones; provide telecommunications support and quality service to all State agencies; handle different independent databases for the State voice network system including Call Manager, CMS (Call Management System for contact centers), NetPlus (call accounting), Aura Messaging (voice mail), Aura Conferencing (conference bridges). Maintain and define technical databases including the configuration of all Media Gateway servers, switches, and VoIP phones so that they interact together to provide a smooth operating network system.
The incumbent will also assist with telecommunication installation projects including site surveys, cabling, fiber, circuit installs, programming, and the physical installation of telephony equipment; work with other State agencies and vendors to maintain older legacy PBX systems, and serve as liaison to vendor technical personnel and coordinate installations of all associated equipment, circuits, and trunking. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.
***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.***
In order to be qualified, you must meet the following requirements:
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Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and three years of progressively responsible professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analyst and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. |
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Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. |
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A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. |
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This position is subject to call-out or call-back.
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A valid driver's license is required at the time of appointment and for continued employment.
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This position requires travel up to 25% of the time. |
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| The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. |
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1) Describe in detail your telecommunications administration experience, including programming and installations.
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2) Describe any networking capabilities you have and the type of equipment you have worked on.
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3) Describe your cabling background including cross connects and fiber, and your knowledge of working with vendors to order circuits and trunks.
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4) List the types/brands of telecommunication equipment you have experience with and level of knowledge and expertise.
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