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Adult Rights Specialists provide assistance and advocacy to protect and enhance the health, safety, welfare and rights of older persons (adults 60 and older) and/or vulnerable persons (adults with intellectual, physical or related disabilities), henceforth referred to as clients.
Under limited supervision, incumbents, in addition to performing the full range of duties described in the series concept, investigate complaints made by or on behalf of clients residing in the community or who reside in facilities such as skilled nursing, group homes, homes for individual residential care, and assisted living facilities; work on behalf of clients under strict consent and confidentiality guidelines; provide information to clients' family members, facilities and other agencies regarding a variety of topics relative to client care; provide advocacy and case management services to clients; provide training on a variety of topics regarding long-term care, resident rights, dignity and respect, abuse, abandonment, neglect, isolation, exploitation, quality of care and quality of life; assist in the development and support of long-term care residents and family councils, track trends in facilities, and make referrals to other agencies as appropriate; provide Medicaid outreach by providing information to the public about Medicaid eligibility and services; and monitor Medicaid provider compliance and work to resolve provider service issues. This is the advanced journey level in the series.
This position is located within the Department of Health and Human Services, Aging and Disability Services Division (ADSD) - Long Term Care Ombudsman in Reno. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers, and provides a positive working environment. The mission of ADSD is to provide leadership and advocacy in the planning, development and delivery of a high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful and dignified lives to the greatest extent possible.
This position provides assistance and advocacy to protect and enhance the health, safety, welfare and rights of persons residing in long term care settings, investigating complaints made by or on behalf of residents residing in long term care settings throughout Washoe County (skilled nursing facilities, group homes, assisted living and homes for individual residential care) and will be required to travel at least 50% of the time to meet with the residents in long term care communities.
The incumbent provides information to residents, family members, facilities, and other agencies regarding a variety of topics relative to elder care in person, through phone calls and mailing pertinent information; provides training on a variety of topics regarding resident rights, dignity and respect, quality of care and quality of life; assists in the development and support of resident and family councils, tracks trends in facilities, and makes referrals to other agencies as appropriate; provides Medicaid outreach by providing information to the public about Medicaid eligibility and services; and is responsible for mentoring the volunteer long term care ombudsmen.
Nevada offers sunshine and recreational opportunities abound including golfing, biking, off-roading, hiking, skiing, and fishing. Our beautiful landscape and thriving economy are just a few of the reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 11 paid holidays each year; and accrual of 3 weeks of annual leave and 3 weeks of sick leave each year. Aging and Disability Services Division is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, pregnancy, genetic information (GINA), or gender identity and expression. ***THIS RECRUITMENT MAY CLOSE PRIOR TO THE POSTED CLOSING DATE DEPENDING ON THE AMOUNT OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.***
In order to be qualified, you must meet the following requirements:
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Bachelor's degree from an accredited college or university in social work, psychology, sociology or related social science or human services field, and one year of professional experience working with older and/or vulnerable persons investigating, mediating, negotiating, and resolving complaints which required the application of rules and regulations in making determinations and preparing detailed reports; OR one year of experience as an Adult Rights Specialist I in Nevada State service; OR an equivalent combination of education and experience as described above. |
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A valid driver's license is required at the time of appointment and as a condition of continuing employment.
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A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. |
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A State of Nevada/FBI background check will be required of the selected applicant. |
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| The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. |
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