APPROXIMATE ANNUAL SALARY -
$49,151.52 to
$72,871.20
PAY GRADE: 34
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
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Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.
Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training.
This position is located at the Department of Employment, Training and Rehabilitation in our Las Vegas Bureau of Disabilities Adjudication office. Under the oversight of the IT Manager, this position is responsible for, but not limited to, installing, configuring, monitoring, and maintaining desktop PCs, laptops, servers, network equipment, and peripherals for the Carson City & Las Vegas office locations. The position will help monitor the network and assist with Help Desk user support and server operations to both office locations. Incumbents may perform duties associated with one or more IT specialization areas depending on the needs of the agency. Incumbents may participate in the development and revision of policies and procedures related to a functional area; maintain hardware, security, iSeries/Mainframe and tapes. Travel may be required for training and support to the Carson City office. Applicants for this position are subject to a favorable passing of federal background check in accordance with HSPD-12 requirements as a condition of employment.
The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.
***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE AMOUNT OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.***
In order to be qualified, you must meet the following requirements:
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Graduation from high school or equivalent education and two years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of relevant experience as an IT Technician IV in Nevada State service; OR an equivalent combination of education and experience. |
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Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. |
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This position is subject to call-out or call-back. |
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Statewide travel is required. |
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Working evenings, weekends, and/or holidays is required. |
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A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. |
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Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. |
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Experience with Microsoft Operating System, including basic server and Active Directory Support. |
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The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. |
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1) Please describe your experience working with Windows 7, Windows 10, and any version of Windows Server.
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2) Please describe your helpdesk experience, specifying any helpdesk tools or software you have used.
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3) Do you have any experience with the IBM iSeries or with Mainframes? If so, please describe.
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4) Please describe your experience with remote support, specifying tools and software you may have used in the past.
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