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APPROXIMATE ANNUAL SALARY -
$45,142.56 to
$66,628.08
PAY GRADE: 32
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
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Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.
Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others.
The Cannabis Compliance Board (CCB) is seeking multiple IT Technician IV positions in multiple locations including Carson City and Las Vegas. The incumbent will be responsible for maintaining State issued workstations, mobile devices, and peripherals. IT Technicians are responsible for maintaining system applications that pertain to the Help Desk including Active Directory.
Incumbent must independently troubleshoot, resolve and provide solutions to end user's experiencing hardware, software, and network related. Incumbent assists management with business process analysis and consultation for IT related solutions. This position is responsible to maintain PC management systems with current scripts, patches, software, and images to comply with agency and State security requirements.
This position will report directly to the CCB IT Manager and supervise no staff.
Federally recognized identification for travel is required. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.
***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.***
In order to be qualified, you must meet the following requirements:
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Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. |
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Statewide travel is required.
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This position is subject to call-out or call-back. |
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A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. |
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This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. |
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Must be able to travel between Las Vegas & Carson City. |
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Must have a valid Real ID Driver License, a vehicle for transportation and must be comfortable transporting IT equipment. |
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Must be able to lift 50 lbs, bend, stretch, stand for extended periods of time, sit, and walk. |
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| The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. |
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1) Please describe your experience using remote assistance tools, job schedulers and anti-virus.
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2) Please describe your experience maintaining objects, such as Computers and Users in Microsoft Active Directory.
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3) Please describe your experience supporting business applications such as Microsoft Office 365 and Adobe Acrobat.
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4) Describe your IT work experience in a user support role including where the experience was gained.
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5) How did you hear about this position?
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