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Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.
Incumbents perform journey level duties and may serve as a lead worker to lower level IT staff as assigned. This position is located within the Department of Health and Human Services, Aging and Disability Services Division (ADSD) - Information and Technology Unit in Sparks, NV. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers, and provides a positive working environment. The mission of ADSD is to provide leadership and advocacy in the planning, development and delivery of a high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful and dignified lives to the greatest extent possible. The incumbent must be detail-oriented with strong communication and technical support skills. The position will: respond to telephone and electronic technical support requests; answer questions on application functionality; ensure backups and other maintenance tasks are completed; troubleshoot systems; testing of patches/updates; change management; document issues, bugs and enhancement requests; identify opportunities to improve systems and processes; coordinate implementation of appropriate solutions that meet agency needs; report development and modification and ability to query data to obtain desired information. The incumbent will work closely with internal and external agencies and departments to coordinate related activities. Experience with Application Support, Application Development or Project Management experience is required.
This position is subject to call out call back; non-Standard work hours may be required to support program staff and the standard schedule is 4 days per week, 10-hours per day.
Nevada offers sunshine and recreational opportunities abound including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's beautiful landscape and thriving economy are just a few of the reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 11 paid holidays each year; and accrual of 3 weeks of annual leave and 3 weeks of sick leave each year. Aging and Disability Services Division is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, pregnancy, genetic information (GINA), or gender identity and expression. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.***
In order to be qualified, you must meet the following requirements:
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Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and two years of progressively responsible professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, and/or applications analysis and development; OR two years of experience as an IT Professional I in Nevada State service; OR four years of relevant technical experience as an IT Technician IV or above in Nevada State service; OR an equivalent combination of education and experience as described above. |
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Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. |
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Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited. |
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Applicants must be willing to work standby and carry the standby cellular phone for evening and weekend system troubleshooting.
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A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. |
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A State of Nevada/FBI background check will be required of the selected applicant. Persons offered employment in this position will be required to pay for these items. |
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Travel up to 25% of the time is required. |
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This position is subject to call-out or call-back. |
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Statewide travel is required. |
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This position requires the ability to lift up to 50 pounds. |
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Working evenings, weekends, and/or holidays may be required. |
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This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. |
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Application Support, Application Development, or Project Management experience is required. |
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| The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. |
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