APPROXIMATE ANNUAL SALARY -
$53,598.96 to
$79,719.84
PAY GRADE: 36
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
JOB INFORMATION
Work Type: Permanent, full time vacancies as they may occur
in this geographical location.
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.
Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others.
The Division of Welfare and Supportive Services is recruiting for a vacancy located in Carson City. Under limited supervision, the
incumbent will troubleshoot hardware and software problems both on-site and at remote locations; test hardware and make
recommendations in relation to identified needs. Incumbents also assist in installing network hardware and software, and provide for
data security and recovery as required. Incumbent will resolve issues involving physical and logical connectivity for multiple,
geographically dispersed locations including a large number of end users often requiring assistance with difficult application and data
access issues, and ensure compliance with agency security requirements regarding system intrusion/prevention/detection, data
encryption.
***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.***
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
Graduation from high school or equivalent education and three years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent combination of education and experience.
Special Notes
This position requires certification in NCJIS/NCIC within 6 months of employment and recertification every 2 years for continued employment. Certification will be conducted by the Division.
Special Requirements
This position is subject to call-out or call-back.
Statewide travel is required.
Working evenings, weekends and/or holidays is required.
A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items.
Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment.
The Examination
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
The following additional questions are part of this Recruitment
1) Describe any MicroFocus software applications do you have including where the experience was gained.
2) Do you have any experience in supporting and working with Office365? If so, please explain.