APPROXIMATE ANNUAL SALARY -
$38,774.16 to
$56,689.20
PAY GRADE: 29
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
Administrative Assistants perform a broad variety of clerical, secretarial and administrative support duties in an assigned agency, program or other work unit within State government and the Nevada System of Higher Education.
Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others.
The position is located at Headquarters in the Licensing Support Center and supervises an Administrative Assistant III, Administrative Assistant II (Seasonal) and an Administrative Assistant Aid. Responsibilities include oversight of all customer support requests and timely responses, quality control of all verbal interactions with the inbound support calls via VoIP, resolution and/or identification of escalated support concerns and/or distribution of incoming requests requiring a higher level of authority. Also included are licensing sales, correction of errors from POS Sales, Administrative sales and client errors via storefront access. This position must be able to support application, vessel and licensing questions with minimal support. Position must be able to interpret sales flow from client records and determine problems and corrective actions. *** THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE. ***
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
Graduation from high school or equivalent education and four years of progressively responsible relevant work experience which included experience in one or more of the following areas: providing administrative/program support to professional staff and management; performing secretarial duties in support of a manager; coordinating communications between the manager, staff and program clientele; supervision of subordinate staff; researching information from internal and external sources; OR one year of experience as an Administrative Assistant III in Nevada State service; OR an equivalent combination of education and experience.
Special Requirements
Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment.
Additional Position Criteria
Account Reconciliation experience is required.
Supervisory Experience
Microsoft Excel Intermediate level
Microsoft Word Intermediate level
The Examination
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
The following additional questions are part of this Recruitment
1) Please describe your experience with Hunt Application Process, Licensing requirements and Vessel registration requirements.
2) Please describe your experience with AMS.
3) Please describe your experience with Call Center/Help Desk.
4) Please describe your experience with interpretation of Wildlife NAC & NRS.