APPROXIMATE ANNUAL SALARY -
PAY GRADE: 20
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
Consumer Services Assistants assist professional staff by performing advocacy and service improvement activities on behalf of clients in mental health service agencies.
Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training.
The Division of Public and Behavioral Health, Rural Clinics (RC) is recruiting for a Consumer Services Assistant 2. This position can to be filled in one of several locations as needed by the agency and dependent on applications received. Current requrest is for the position to be filled in one of the following: Fallon, Elko, Silver Springs, or Hawthorne. Rural Clinics provides an array of outpatient behavioral health services for both adults and children in 16 clinics in 12 counties across Rural Nevada. Services are generally provided Monday through Friday from 8:00 am to 5:00 pm. Consumer Services Assistants assist individuals to achieve self-sufficiency and recovery. Under clinical and direct supervision of a designated Qualified Mental Health Professional (QMHP), this position provides individual and group peer-to-peer supports. Specific duties include participation in treatment team, community, and staff meetings; assisting people to develop self-advocacy skills and access community services (includes assistance with obtaining supportive benefits, housing, social, educational and vocational rehabilitative services). Consumer Services Assistants may provide administrative assistant support as needed. *** THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE. ***
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
Ability to read and write standard business correspondence and one year of mental health consumer advocacy experience, six months of which included working for a mental health service delivery system which included monitoring and reporting to professional staff on client progress, providing client perspective to service providers, and providing peer support such as assisting clients to present complaints and resolve problems, complete forms, and adjust to changes in levels of care; OR six months experience as a Consumer Services Assistant I in Nevada State service; OR an equivalent combination of education and experience.
A valid driver's license is required at the time of appointment and as a condition of continuing employment.
A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items.
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
The following additional questions are part of this Recruitment
1) Please indicate which area you are willing to work in: Fallon, Elko, Silver Springs, and/or Hawthorne.