For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.

Veterans Service Officers advise and advocate for veterans and individuals currently serving in the United States armed forces who are State residents, their spouses, widows, widowers, children, dependents, estate and personal representatives; prepare, submit and present claims and appeals for denied benefits including adjusted compensation, hospitalization, insurance, pension, disability compensation, vocational training, education or rehabilitation; provide assistance and advice to resolve problems and answer questions relating to available benefits under federal and State laws.

Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training.

The Nevada Department of Veterans Services is recruiting for the position of Veterans Services Representative 1, Training Officer. This position is authorized to progress to Veterans Services Representative 2 upon meeting the minimum qualifications at the higher level, work performance and with the appointing authority approval. The position is geographically located in Reno, Nevada. Under the direction of the Veterans Services Program Manager, the incumbent will develop, implement, and manage new and existing Veterans Service Officer (VSO) training programs. Primary responsibility is to provide quality training to State and non-State VSOs and related positions by developing training programs and materials for classroom, conference and on-line learning experiences; planning and conducting statewide Veterans Services Representative (VSR), Nevada Veterans Advocate (NVA) and Tribal Veterans Representative(TVR) training conferences to prepare participants to provide information regarding veteran's benefits and state and federal veterans benefit claims; track and maintain training and certification records; provide correspondence for submission to the US Department of Veterans Affairs for VSR Federal accreditation; perform reviews of state and federal claims prepared by VSRs to assess training needs to develop additional training to improve claims processing. Successful completion of extensive training programs is required following appointment to the position. The position provides service as a veterans advocate, ensuring training and accreditation protocols are current as they pertain to benefits, claims, pensions, appeals, etc. The incumbent is required to maintain and protect client confidentiality of medical records and possess knowledge of the Veterans Health Administration system. This position has State-wide training responsibilities. Travel up to 25% of the time is required. Applicants with training experience may receive preference. Veterans may receive preference.

In order to be qualified, you must meet the following requirements: