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Nevada Employee Action and Timekeeping System
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State of Nevada Announces
An Open Competitive Recruitment for:
IT TECHNICIAN 6
APPROXIMATE ANNUAL SALARY -  $50,508.72 to  $75,147.12  PAY GRADE: 36
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
JOB INFORMATION
Work Type: A Permanent, full time vacancy
Department: Secretary of State
Division: Secretary of State
Location: Carson, Minden, Gardnerville, Genoa
Job Class Code: 07.928
RECRUITMENT INFORMATION
Announcement Number: 33482
Open to all qualified persons.
Posted 02/07/2018
Close Date: 02/21/2018
Recruiter:
   KENNETH SCHULZ
   Phone: **None**
   Email: krschulz@admin.nv.gov
Applications accepted for another Expired
The Position
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.
Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others.
This position is within the Secretary of State's (SOS) IT Desktop Support section. The incumbent manages Helpdesk activities and ensures IT customer service to the agency. The incumbent serves as the Senior Desktop Support Lead and supervises three Desktop/Helpdesk personnel. Duties include hardware/software troubleshooting, PC deployment, managing SOS Ticketing Software Track-It, and helpdesk phone support for the north and south. Travel up to 25% of the time may be required.

To Qualify:
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
    Graduation from high school or equivalent education and three years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent combination of education and experience.
Special Requirements
    This position is subject to call-out or call-back.
    A pre-employment criminal history check and fingerprinting are required.
Additional Position Criteria
    Experience with Track-IT Ticketing software.
The Examination
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
INFORMATIONAL LINKS
For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: http://pebp.state.nv.us
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
REFER A FRIEND
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Email
Direct Inquiries or Correspondence to:
Division of Human Resource Management
Northern Nevada
209 East Musser Street,
Room 101
Carson City, Nevada 89701-4204

TDD for the Hearing Impaired (800) 326-6868
Division of Human Resource Management
Southern Nevada
555 East Washington Avenue,
Suite 1400
Las Vegas, Nevada 89101-1046

TDD for the Hearing Impaired (800) 326-6868


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