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Nevada Employee Action and Timekeeping System
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State of Nevada Announces
An Open Competitive Recruitment for:
SOCIAL SERVICES MANAGER 3
APPROXIMATE ANNUAL SALARY -  $57,503.52 to  $86,109.12  PAY GRADE: 39
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
JOB INFORMATION
Work Type: A Permanent, full time vacancy
Department: Health and Human Services
Division: Health Care Financing & Policy
Location: Reno, Sparks
Job Class Code: 12.326
RECRUITMENT INFORMATION
Announcement Number: 33471
Open to all qualified persons.
Posted 02/06/2018
Close Date: 02/20/2018
Recruiter:
   NANCY PANOZZO
   Phone: (775)684-0129
   Email: nspanozzo@admin.nv.gov
Applications accepted for another Expired
The Position
Social Services Managers plan, organize, direct and manage the activities, staff and functions necessary to provide social services in an assigned region or district office and its satellites.
Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. The Social Services Manager 3 (SSM3) exercises direct control over the operations, implementation and provision of social services for Medicaid programs for Medicaid recipients residing in northern Nevada, including rural counties.
This position ensures that program operations are in federal and state regulatory compliance, assuring no loss of services or negative impact from the Federal government in relationship to continued funding and oversight. The SSM 3 manages three DHCFP (Medicaid) northern district offices covering sixteen of seventeen Nevada counties, directly supervising licensed Health Care Coordinator (HCC) 4 and HCC3 positions. District office staff members are supervised by the managers direct reports. The manager ensures the organization of work units, the duties and responsibilities of subordinates in their work activities, established and maintains a supportive and professional office culture, develops work plans, goals and objectives, develop work performance standards and writes and reviews evaluations, and is also responsible to implement corrective action and discipline, as appropriate; interprets difficult and sensitive problems related to personnel and recipient issues, legislators or the general public who contact the northern district offices; makes recommendations regarding budgetary matters affecting the northern district offices; ensures accuracy of statistical data gathered and reported; and ensures compliance with standards of quality, quantity, and timeliness in accordance with federal regulations, and state laws. District office responsibilities are complex and involve significant health, safety, and welfare issues for recipients. The District offices, goals of prevention, early intervention and quality of care for eligible individuals are carried out with a focus on community services in a financially responsible manner. Duties include interpretation of difficult and/or sensitive problems related to both personnel issues and those in and those involving recipients, legislators, or the general public. A driver's license or evidence of equivalent mobility is required at the time of appointment and a condition of continuing employment.

To Qualify:
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
    Bachelor's degree from an accredited college or university in social work, health or social science, public administration or related field and three years of supervisory experience in the implementation of social services programs; directing the operation of a program unit; coordinating program activities with officials and representatives of other agencies; interpretation and application of complex federal regulations; and writing program policies, procedures, or reports; OR an equivalent combination of education and experience.
Special Requirements
    A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items.
    A State of Nevada/FBI background check will be required of the selected applicant.
    Some positions require professional licensure or certification in a social or medical specialty issued by the appropriate licensing board in the State of Nevada, which will be identified at the time of recruitment. Incumbents must maintain professional licensure or certification in their specialty for continuing employment.
    Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment.
Additional Position Experience
    This position requires licensure as a registered nurse or social worker at the time of appointment.
The Examination
If there are five or fewer qualified applicants, the exam will consist of an application evaluation. (This statement does not apply for Until Recruitment Needs are Satisfied (URS) announcements).
SOCIAL SERVICES MANAGER 3 (12.326) Training and Experience Exam
The exam will consist of a rating of training and experience weighted 100%. It is essential that applications include extensively detailed information with time frames regarding education and experience. Your score will be based on the information provided in your application and your responses to the questions asked below. If there are several parts to a question, answer each part separately. Along with each answer, identify the position(s) and/or training (as described in your application) where you gained the background asked for in the question. Absence of experience/training asked for in a question is not necessarily disqualifying. Failure to answer the questions will result in a score based solely on the application.

Qualified applicants will be contacted by the hiring agency for interview.
1) Describe your experience, including number of years, in budget preparation and monitoring.
2) Describe your experience, including number of years, managing resources to ensure efficient operations.
3) Describe your experience, including number of years, monitoring program compliance with federal performance measures.
4) Describe your experience, including number of years, in development and implementation of corrective action plans to resolve program deficiencies and improved program performance.
5) Describe your experience, including the number of years, developing and implementing policies and procedures.
6) Describe your professional public relations experience, including the number of years, with responsibility for representing an entity and responding to community needs and/or concerns.
INFORMATIONAL LINKS
For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: http://pebp.state.nv.us
REFER A FRIEND
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Email
Direct Inquiries or Correspondence to:
Division of Human Resource Management
Northern Nevada
209 East Musser Street,
Room 101
Carson City, Nevada 89701-4204

TDD for the Hearing Impaired (800) 326-6868
Division of Human Resource Management
Southern Nevada
555 East Washington Avenue,
Suite 1400
Las Vegas, Nevada 89101-1046

TDD for the Hearing Impaired (800) 326-6868


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