APPROXIMATE ANNUAL SALARY -
PAY GRADE: 20
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
Work Type: Permanent, full time vacancies as they may occur
in this geographical location.
Consumer Services Assistants assist professional staff by performing advocacy and service improvement activities on behalf of clients in mental health service agencies.
Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training.
Consumer Services Assistants (CSA) are adults with a mental illness who are employed to provide advocacy, peer support, and modeling of recovery-oriented behaviors for other consumers at Northern Nevada Adult Mental Health (NNAMHS). CSA's provide a number of supportive services to consumers including staffing the Peer Resource Center, making home visits, and providing peer mentoring support groups. CSA's are certified as peer mentors; act as liaison among staff, community and consumers; model positive behaviors; and provide powerful affirmation that recovery is possible.
Currently NNAMHS is seeking a Consumer Services Assistant who would be assigned a variety of duties, including some duties in the Peer Resource Center. The best candidate will be a team player with positive attitude and willingness to share their own recovery success with NNAMHS consumers. CSA's are willing to work as a team to support consumers, fellow CSA's, fellow employees and the agency. *** THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE. ***
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
Ability to read and write standard business correspondence and one year of mental health consumer advocacy experience, six months of which included working for a mental health service delivery system which included monitoring and reporting to professional staff on client progress, providing client perspective to service providers, and providing peer support such as assisting clients to present complaints and resolve problems, complete forms, and adjust to changes in levels of care; OR six months experience as a Consumer Services Assistant I in Nevada State service; OR an equivalent combination of education and experience.
A valid driver's license is required at the time of appointment and as a condition of continuing employment.
A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items.
A State of Nevada/FBI background check will be required of the selected applicant.
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.