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Nevada Employee Action and Timekeeping System
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State of Nevada Announces
An Open Competitive Recruitment for:
IT PROFESSIONAL 2 - Computer Operations
APPROXIMATE ANNUAL SALARY -  $55,039.68 to  $82,308.96  PAY GRADE: 38
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
Work Type: A Permanent, full time vacancy
Department: Attorney General
Division: Attorney General
Location: Carson, Minden, Gardnerville, Genoa
Job Class Code: 07.926
Announcement Number: 32793
Open to all qualified persons.
Posted 11/01/2017
Close Date: 11/15/2017
   Phone: **None**
   Email: cchisam@admin.nv.gov
Applications accepted for another Expired
The Position
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency.
Incumbents perform journey level duties and may serve as a lead worker to lower level IT staff as assigned. This is a supervisory level for the Computer Operations function.
The small team of IT Professionals works in a collaborative and positive environment supporting the important work of the Attorney General's office (AGO) in serving our citizens and state agencies. This position is assigned to trouble shoot and resolve a wide variety of IT issues with AGO applications, systems, networks, desktops, mobile devices, and peripherals and escalate those issues to other IT Professionals, application administrators and vendors as needed for resolution if the issues cannot be resolved at their level. This position will also administer and maintain a variety of hardware, including servers, network devices, desktops, laptops, and peripherals; and systems such as BMC TrackIT, DameWare and Symantec Endpoint Protection. The position will work closely with all other AGO IT staff to ensure excellent customer service is provided to our customers. While this position is based in Carson City, the incumbent will provide support via phone, email, and remote connections to staff in other AGO locations throughout the state. In addition, the AGO has several smaller offices throughout northern NV; this position will be involved in work to deploy or repair IT equipment in all northern NV AGO locations. Candidates must be able to demonstrate technical proficiency with the hardware and software typical in a Microsoft-centric IT environment. Candidates must possess excellent customer service skills, verbal and written communication skills, the ability to establish and maintain effective working relationships with staff, the ability to take direction and follow policies and procedures, and the flexibility to work weekends and after hours as needed.

To Qualify:
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
    Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and two years of progressively responsible professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, and/or applications analysis and development; OR two years of experience as an IT Professional I in Nevada State service; OR four years of relevant technical experience as an IT Technician IV or above in Nevada State service; OR an equivalent combination of education and experience.
Special Notes
    Applicants for positions in this series may have a combination of complementary education, experience, knowledge, skills, and abilities that qualify for the class level and specialty being recruited.
Special Requirements
    Ability to lift up to 50 lbs.
    A pre-employment State of Nevada FBI background check will be required of the selected applicant
    Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment.
The Examination
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
The following additional questions are part of this Recruitment
1) This position is a generalist position and does not require networking experience, but networking experience is preferred. Please elaborate on any networking experience you have listed on your application.
For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: http://pebp.state.nv.us
Help us reach qualified candidates! Refer a friend by clicking here:
Direct Inquiries or Correspondence to:
Division of Human Resource Management
Northern Nevada
209 East Musser Street,
Room 101
Carson City, Nevada 89701-4204

TDD for the Hearing Impaired (800) 326-6868
Division of Human Resource Management
Southern Nevada
555 East Washington Avenue,
Suite 1400
Las Vegas, Nevada 89101-1046

TDD for the Hearing Impaired (800) 326-6868

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