APPROXIMATE ANNUAL SALARY -
PAY GRADE: 20
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
Consumer Services Assistants assist professional staff by performing advocacy and service improvement activities on behalf of clients in mental health service agencies.
Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training.
Under clinical and direct supervision of a designated Qualified Mental Health Professional (QMHP), a Consumer Services Assistant provides individual and group rehabilitative mental health intervention services designed to reduce cognitive and behavioral impairments and transition individuals with mental health disorders to their highest level of functioning. They participate in treatment team, community, and staff meetings. They assist people to develop self-advocacy skills and access community services, including assistance with obtaining and completing applications for supportive benefits, housing, social, educational and vocational rehabilitative services. Consumer Services Assistants may provide administrative assistant support as needed. Travel may be required to perform job duties and obtain training which may include overnight stays.*************THIS RECRUITMENT MAY CLOSE PRIOR TO THE POSTED CLOSING DATE DEPENDING ON THE AMOUNT OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
Ability to read and write standard business correspondence and one year of mental health consumer advocacy experience, six months of which included working for a mental health service delivery system which included monitoring and reporting to professional staff on client progress, providing client perspective to service providers, and providing peer support such as assisting clients to present complaints and resolve problems, complete forms, and adjust to changes in levels of care; OR six months experience as a Consumer Services Assistant I in Nevada State service; OR an equivalent combination of education and experience.
A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items.
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.