QUALITY CONTROL SPECIALIST 1, OPTION A: DHHS, WELFARE
APPROXIMATE ANNUAL SALARY -
$46,311.84 to
$68,674.32
PAY GRADE: 34
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
JOB INFORMATION
Work Type: Permanent, full time vacancies as they may occur
in this geographical location.
Quality Control Specialists review sample casework of public assistance, child support enforcement, disability adjudication/fraud, or vocational rehabilitation programs to determine compliance with State and federal laws, regulations, policies and procedures; identify errors and causal factors; investigate and verify case facts and information; and recommend corrective action or compile data for required reports.
The Division of Welfare and Supportive Services is recruiting for vacancies located in Carson City. The Program, Review, and Evaluation (PRE) Unit in Central Office. Quality Control Specialists analyze case records in the Medicaid, Child Care, TANF, TANF NEON Work Performance and/or Supplemental Nutrition Assistance Program (SNAP) to determine the accuracy and validity of evidence supporting eligibility decisions, accuracy of benefit designations and NEON calendar submissions. The incumbent must meet strict monthly deadlines and conduct interviews with recipients of public assistance. Moderate statewide travel (typically up to 25%) will be required and may necessitate overnight stays.
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
Graduation from high school or equivalent education and two years of journey level experience eliciting information regarding support enforcement and/or eligibility for public assistance programs including conducting interviews, making determinations based on the application of rules and regulations, verifying and analyzing information, and documenting facts pertinent to the program; OR an equivalent combination of education and experience as described above.
Special Requirements
A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting.
The Examination
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.