APPROXIMATE ANNUAL SALARY -
$25,640.64 to
$36,540.00
PAY GRADE: 20
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
Consumer Services Assistants assist professional staff by performing advocacy and service improvement activities on behalf of clients in mental health service agencies.
** THIS RECRUITMENT MAY CLOSE PRIOR TO THE POSTED CLOSING DATE DEPENDING ON THE AMOUNT OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE. **
Consumer Services Assistants provide individual and group rehabilitative mental health services designed to improve basic skills and level of functioning to individuals with mental health disorders; participate in treatment team meetings, community meetings and staff meetings; and provide care coordination and assistance with obtaining and completing applications for supportive benefits, housing, social, educational and vocational rehabilitative services. Consumer Services Assistants may provide administrative assistant support as needed. Travel may be required to perform job duties and obtain training which may include overnight stays.
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
Ability to read and write standard business correspondence and one year of mental health consumer advocacy experience, six months of which included working for a mental health service delivery system which included monitoring and reporting to professional staff on client progress, providing client perspective to service providers, and providing peer support such as assisting clients to present complaints and resolve problems, complete forms, and adjust to changes in levels of care; OR six months experience as a Consumer Services Assistant I in Nevada State service; OR an equivalent combination of education and experience.
Special Requirements
A valid driver's license is required at the time of appointment and as a condition of continuing employment.
A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items.
The Examination
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
