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Nevada Employee Action and Timekeeping System
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State of Nevada Announces
An Open Competitive Recruitment for:
IT TECHNICIAN 4 - TEMPORARY
APPROXIMATE ANNUAL SALARY -  $39,672.00 to  $58,338.72  PAY GRADE: 31
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
JOB INFORMATION
Work Type: Temporary, full time vacancies as they may occur in this geographical location.
Department: Administration
Division: Enterprise IT Services
Location: Carson, Minden, Gardnerville, Genoa
Job Class Code: 07.935
RECRUITMENT INFORMATION
Announcement Number: 31260
Open to all qualified persons.
Posted 04/17/2017
Close Date: 04/27/2017
Recruiter:
   KENNETH SCHULZ
   Phone: (775)684-0147
   Email: krschulz@admin.nv.gov
Applications accepted for another Expired
The Position
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.
Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others.
This recruitment will be used to fill a temporary vacancy ending approximately September 30, 2017. This temporary position works within the Department of Administration's Enterprise IT Services Division and is located in Carson City, NV. Incumbents working within Client Services provide support to all State agencies and are tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, these positions may be responsible for installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, mobile hand held devices, servers, network equipment, and peripherals across the entire state of Nevada. Some other duties may include fixing PCs, monitoring the network and assisting with Help Desk user support and Computer Operations. Statewide travel of 25% is likely when remote control tools won't solve a given issue. Client Services provides support 24 hours a day, 7 days a week, 365 days a year. As such, candidates must be willing to work various shifts that include nights and weekends and holidays.

To Qualify:
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
    Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience.
Special Notes
    This position requires certification in NCJIS/NCIC within 6 months of employment and recertification every 2 years for continued employment. Certification will be conducted by the Agency.
Special Requirements
    Working evenings, weekends, and/or holidays is required.
    Statewide travel is required.
    A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items.
    A State of Nevada/FBI background check will be required of the selected applicant.
    Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment.
Additional Position Experience
    Experience working in a customer service call center is required.
The Examination
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
INFORMATIONAL LINKS
For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: http://pebp.state.nv.us
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Email
Direct Inquiries or Correspondence to:
Division of Human Resource Management
Northern Nevada
209 East Musser Street,
Room 101
Carson City, Nevada 89701-4204

TDD for the Hearing Impaired (800) 326-6868
Division of Human Resource Management
Southern Nevada
555 East Washington Avenue,
Suite 1400
Las Vegas, Nevada 89101-1046

TDD for the Hearing Impaired (800) 326-6868


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