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APPROXIMATE ANNUAL SALARY -
$44,077.68 to
$65,354.40
PAY GRADE: 34
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
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Family Services Supervisors plan, organize, and direct day-to-day activities of an assigned unit comprised of Family Services Specialists.
*THIS RECRUITMENT MAY CLOSE PRIOR TO THE POSTED CLOSING DATE BASED ON THE VOLUME OF APPLICATIONS RECEIVED. APPLICANTS INTERESTED ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.
The Division of Welfare and Supportive Services is recruiting for a vacancy located at the Reno Child Support Enforcement Office. Under general supervision, the incumbent will ensure services are provided to clients in accordance with applicable laws, regulations, policies, timelines and requirements; train, supervise, and evaluate the performance of assigned staff; assign and adjust workloads; implement regulations or policy changes affecting the operation of the work unit; compile and review statistical data associated with unit activities from case records, logs, computer files, and other sources and prepare requested reports.
In order to be qualified, you must meet the following requirements:
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Graduation from high school or equivalent education and two years of journey level experience performing social services case processing duties which included application of rules and regulations, conducting personal interviews with applicants for the purpose of exchanging information, documenting facts pertinent to program requirements, and researching financial circumstances and determining eligibility; OR two years of experience as a Family Services Specialist III in Nevada State service in child support enforcement; OR one year of experience as a Family Services Specialist III in Nevada State service in eligibility or employment and training; OR two years of experience as a Family Service Specialist II in Nevada State service in eligibility or employment and training; OR an equivalent combination of education and experience.
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A State of Nevada/FBI background check will be required of the selected applicant. |
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Child Support case management experience.
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The exam will consist of both a written and training and experience exam(s). Applicants who pass the required written exam will then proceed to have the training and experience exam scored.
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The exam will consist of a written weighted 100%.
Qualified applicants will be contacted by the hiring agency for interview. |
20 Report Development/Writing Skills
20 Reading Comprehension
20 Logic & Reasoning
20 Math Skills
20 Interpersonal & Communications Skills |
The exam will consist of a rating of training and experience weighted 100%. It is essential that applications include extensively detailed information with time frames regarding education and experience. Your score will be based on the information provided in your application and your responses to the questions asked below. If there are several parts to a question, answer each part separately. Along with each answer, identify the position(s) and/or training (as described in your application) where you gained the background asked for in the question. Absence of experience/training asked for in a question is not necessarily disqualifying. Failure to answer the questions will result in a score based solely on the application.
Qualified applicants will be contacted by the hiring agency for interview. |
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1) A) Do you have experience as a Lead Worker for staff of Family Services
Specialists? If so, please indicate at which job you gained this experience,
timeframes, your responsibilities and authority, and titles of your subordinates.
B) Do you have experience as a supervisor? If so, please indicate at which job
you gained this experience, timeframes, your responsibilities and authority,
and titles of subordinates.
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2) Describe your experience interpreting and applying complex social services related rules and regulations. Please identify where you gained this experience including timeframes and identify the social services program being implemented.
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3) Describe your experience working with clients/customers in a public assistance program. Please include where you gained this experience, time frames, job duties, and type of public assistance program.
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4) Do you have experience developing statistical reports in a spreadsheet program?
Describe the complexity of the reports you created and your proficiency level in the computer spreadsheet program (e.g. beginner, intermediate, advanced). You may be required to demonstrate this ability if selected for an interview.
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5) List any college degrees you possess.
In order to receive credit, you must attach transcripts to your application. They do not need to be official copies.
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