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Nevada Employee Action and Timekeeping System
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State of Nevada Announces
An Open Competitive Recruitment for:
TELECOMMUNICATIONS COORDINATOR 2
APPROXIMATE ANNUAL SALARY -  $52,387.92 to  $78,341.76  PAY GRADE: 38
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
JOB INFORMATION
Work Type: Permanent, full time vacancies as they may occur in this geographical location.
Department: Health and Human Services
Division: Welfare and Supportive Services Division
Location: Las Vegas, Boulder City, Indian Springs, Jean, Henderson
Job Class Code: 06.969
RECRUITMENT INFORMATION
Announcement Number: 25859
Open to all qualified persons.
Posted 09/01/2015
Close Date: 09/14/2015
Recruiter:
   ADRIAN FOSTER
   Phone: (702)486-2911
   Email: adrian@admin.nv.gov
Applications accepted for another Expired
The Position
Telecommunications Coordinator's conduct analysis of telephone communication systems and participate in planning, designing, developing and supporting a voice network accommodating voice, video and fax transmissions for an agency.
Incumbents function as first-line supervisors who train, supervise and evaluate the performance of assigned staff; assign and review work; and initiate disciplinary action.
This position is located in Las Vegas, NV. The incumbent will be responsible for the effective operation of the DWSS voice and data communications systems, Avaya private branch exchange (PBX) and its associated equipment to include Intuity Audix and Aura voice mail systems. The incumbent will provide telecommunication services to DWSS users, which include telephone systems, private branch exchange (PBX) systems and adjunct equipment (voice mail, auto attendant, automatic call distribution, system administration, interactive voice response and call accounting). Additionally, the incumbent will handle basic wiring, troubleshoot telephone problems, perform cross connects, install phone jacks, repair equipment such as toners, punch down tools and micro scanners.

To Qualify:
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
    Bachelor's degree from an accredited college or university in electrical engineering, computer science, business administration or closely related field and five years of technical experience with an operating telephone company, interstate carrier (such as AT&T, MCI or US Sprint), or with an interconnect company which provided a thorough knowledge of various telecommunications equipment, (e.g. key systems, PBX equipment, data, microwave and inter-lata communications); OR graduation from high school or equivalent education and seven years of technical experience as described above; OR an equivalent combination of education and experience.
Special Requirements
    A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items.
    A State of Nevada/FBI background check will be required of the selected applicant.
The Examination
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
The following additional questions are part of this Recruitment
1) Do you have work experience working with VOIP networks and IP phones? Please list and describe what systems and versions supported.
2) Do you have work experience with Avaya Site Administration software? Please list and describe what systems and versions supported.
3) Do you have work experience supporting a Voice Response Unit? Please list and describe what systems and versions supported.
4) Do you have experience supporting call accounting systems? Please list and describe what systems and versions supported.
INFORMATIONAL LINKS
For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: http://pebp.state.nv.us
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
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Email
Direct Inquiries or Correspondence to:
Division of Human Resource Management
Northern Nevada
515 East Musser Street,
First Floor
Carson City, Nevada 89701-4204

TDD for the Hearing Impaired (800) 326-6868
Division of Human Resource Management
Southern Nevada
7251 Amigo St,
Suite 120
Las Vegas, NV 89119

TDD for the Hearing Impaired (800) 326-6868


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