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APPROXIMATE ANNUAL SALARY -
$48,086.64 to
$71,514.00
PAY GRADE: 36
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
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Veterans Service Officers advise and advocate for veterans and individuals currently serving in the United States armed forces who are State residents, their spouses, widows, widowers, children, dependents, estate and personal representatives; prepare, submit and present claims and appeals for denied benefits including adjusted compensation, hospitalization, insurance, pension, disability compensation, vocational training, education or rehabilitation; provide assistance and advice to resolve problems and answer questions relating to available benefits under federal and State laws.
Incumbents function as managers who develops and implements policies and procedures; oversees statewide service delivery; and plans, organizes, coordinates, analyzes and manages the operations and services provided by program staff.
THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE. INTERESTED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.
Under the direction of the Deputy Director of Veteran Education and Employment, the Director of the Veterans Advocacy and Support Program (Veterans Services Program Manager) manages the state-wide Veterans Service Officer and Nevada Veterans Advocate Programs, to include supervision, training, evaluating and selection process of staff. Responsible for addressing Legislative/Congressional inquiries and monitor/assigned constituents' issues. Develop program policies, procedures, and guidelines which govern the veteran's services program and staff. Research and develop grant proposals seeking funding in support and enhancement of the veterans services program. Oversees and develops online and in class course development utilized to train internal/external staff and volunteers. Prepare and maintain budget goals and controls over program functions. Research, compile and present statistical data and provide a variety of reports. Represent the Department in the community, legislative sessions, and at various public forums. Interpret laws, statutes, regulation and statistical data related to services for veterans; communicate effectively both orally and in writing.
In order to be qualified, you must meet the following requirements:
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Associate's degree from an accredited college or university in general studies, social science, English or related field and five years of experience which included interviewing clients to elicit and impart information; researching and locating information from a variety of sources; writing narrative reports and summaries; interpreting and applying rules and regulations; and evaluating complex information and making determinations. Two years of the required experience must have included advocacy for veterans, one of which was in a supervisory role; OR one year of experience as a Veterans Services Representative II in Nevada State service; OR an equivalent combination of education and experience. |
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Some positions require a driver's license at the time of appointment and as a condition of continuing employment. |
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| The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. |
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1) Describe your knowledge and/or experience in processing or reviewing veterans claims?
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2) Describe your role in advocating on a veteran's behalf?
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3) Describe your experience working with veterans organizations?
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4) Describe what veteran programs you have worked with in assisting veterans?
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