APPROXIMATE ANNUAL SALARY -
$45,560.16 to
$67,692.96
PAY GRADE: 35
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.
Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others.
Under limited supervision, incumbents install and repair workstation hardware and software on a LAN, troubleshoot hardware and software problems both on-site and at remote locations, consult with management to determine automation requirements, test hardware and evaluate software licensing options, and make recommendations in relation to identified needs. Incumbents assist in planning and installing network infrastructure, conduct routine analysis of network hardware and software, and provide for data security and recovery as required. This is the advanced journey level for network operations and support. Up to 10% travel required. NOTE: Per NV State Legislature, State of Nevada Classified employees are subject to a mandatory unpaid furlough requirement of 48 hours per year (part-time prorated) through June 30, 2015.*** THIS RECRUITMENT MAY CLOSE AT ANYTIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE. ***
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
Graduation from high school or equivalent education and three years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent combination of education and experience.
Special Requirements
This position is subject to call-out or call-back.
Statewide travel is required.
A pre-employment criminal history check and fingerprinting are required.
The Examination
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
The following additional questions are part of this Recruitment
1) Do you have experience working in a desktop support role with more than 50 users? If so, please describe when and where you obtained this experience.
2) Do you have experience supervising IT help desk staff or desktop support technicians? If so, please describe when and where you obtained this experience.
3) Describe your experience in various IT roles including titles, duties and timeframe.
4) Describe your experience working on an IT project. Please provide details of this experience to include where, when and your level of involvement in the project
