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APPROXIMATE ANNUAL SALARY -
$43,639.20 to
$64,707.12
PAY GRADE: 34
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
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Work Type: A Permanent, full time vacancy |
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Department: NV Dept of Veterans Services |
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Division: NV Dept of Veterans Services |
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Location: Reno, Sparks |
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Job Class Code:
12.436
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Announcement Number: 22498
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Open to current classified employees in the specified Department, with at least 6 months of continuous, full-time equivalent service. |
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Posted
07/08/2014
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Close Date:
07/13/2014
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Recruiter:
KARA
SULLIVAN
Phone: **None**
Email: ksullivan@nvcourts.nv.gov
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Applications accepted
for another Expired
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Veterans Service Officers advise and advocate for veterans and individuals currently serving in the United States armed forces who are State residents, their spouses, widows, widowers, children, dependents, estate and personal representatives; prepare, submit and present claims and appeals for denied benefits including adjusted compensation, hospitalization, insurance, pension, disability compensation, vocational training, education or rehabilitation; provide assistance and advice to resolve problems and answer questions relating to available benefits under federal and State laws.
Incumbents function as first-line supervisors who train, supervise and evaluate the performance of assigned staff; assign and review work; and initiate disciplinary action.
Under the direction of the Program Manager, the Veterans Services Representative II supervises staff within the Nevada Department of Veterans Services Northern offices and manages the Rural Outreach for Veterans Enrichment and Resources (ROVER) program. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. This position is responsible for researching federal statutes, laws, and regulations pertaining to benefits and claims by military veterans and dependents; interviewing veterans or dependents to prepare for filing claims; review of veterans' medical records to obtain evidential support for claims; compiling information from various medical sources; preparing and filing veterans' claims with the Department of Veterans Affairs (DVA); provides service as veterans advocate at varying levels of claims and appeals procedures with the DVA; represents veterans at DVA boards and hearings; performs out-reach to inform and assist veterans and the community in obtaining benefits; maintains and protects client confidentiality of medical records; and possess knowledge of the Veterans Administration medical and health system. Direct supervisory duties include the supervision to the Veterans Services Representatives in the North to include work performance, disciplinary actions, work assignments/review and training. Incumbent will represent the department at public functions and make formal presentation briefing on the services provided by the Veterans Advocacy Support Team program.
In order to be qualified, you must meet the following requirements:
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Associate's degree from an accredited college or university in general studies, social science, English or related field and four years of experience which included interviewing clients to elicit and impart information; researching and locating information from a variety of sources; writing narrative reports and summaries; interpreting and applying rules and regulations; and evaluating complex information and making determinations. One year of the required experience must have included advocacy for veterans; OR one year of experience as a Veterans' Services Representative I in Nevada State service OR an equivalent combination of education and experience. |
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Some positions require a driver's license at the time of appointment and as a condition of continuing employment. |
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A State of Nevada/FBI background check will be required of the selected applicant. |
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This position requires case management experience interviewing veterans to determine benefits, processing veterans' claims, and knowledge of the Veterans Administration medical and health system. |
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| The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. |
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