For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.

Family Services Specialists perform a variety of duties to assist families in achieving self-sufficiency. Incumbents determine eligibility for a variety of public assistance and health related programs to include, but not limited to: Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families within the Division of Welfare and Supportive Services and Title IVE, Title XIX, foster care, adoption payments and other State funded programs for children in custody or who have been adopted within the Division of Child and Family Services; provide coordinated employment and training services including assessment, vocational guidance, support services and education to clients; and/or provide child support enforcement services. Positions in this series may specialize in one service area or may work in multiple areas depending upon the needs of the agency.

IF YOU HAVE APPLIED IN THE LAST 12 MONTHS AND YOUR APPLICATION STATUS IS AT, "PENDING VERIFICATION, OR ELIGIBLE", DO NOT SUBMIT A NEW APPLICATION.

Family Services Specialists interview applicants and recipients of public assistance; explain eligibility; and elicit information to determine which public assistance programs are applicable. Assist clients in completing required applications and research and verify information provided by clients by contacting landlords, employers, utility companies and personal creditors in order to confirm citizenship, residency, household composition, current and previous earnings, and projected household expenses. Evaluate and process information to establish eligibility; compute income and evaluate other factors impacting the level of benefits; make determinations according to required timeframes and program regulations, policies and procedures. Under close supervision, positions in this series may specialize in one service area, or may work in multiple areas as a generalist, depending upon the needs of the agency. This is the entry level in the series which provides for progression to the journey level upon satisfactory completion of the required training period, successfully meeting minimum qualifications, and with the recommendation of the appointing authority. Some positions require the incumbent to fluently read, write and speak SPANISH and ENGLISH. If you possess these skills you must indicate both SPANISH and ENGLISH in the skills section of your application profile. For this position, the starting salary for newly hired state employees will be at the beginning of the pay range listed above.IF YOU HAVE APPLIED IN THE LAST 12 MONTHS AND YOUR APPLICATION STATUS IS AT, "PENDING VERIFICATION", or "ELIGIBLE", DO NOT SUBMIT A NEW APPLICATION.

In order to be qualified, you must meet the following requirements: