APPROXIMATE ANNUAL SALARY -
PAY GRADE: 33
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
Program Officers administer a program or major component of a program by planning, coordinating and managing services and activities in accordance with legal and regulatory requirements and established program performance standards and objectives.
Incumbents function as first-line supervisors who train, supervise and evaluate the performance of assigned staff; assign and review work; and initiate disciplinary action. *THIS RECRUITMENT MAY CLOSE AT ANYTIME DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED.*
This position is fee funded and provides management for the Office of Vital Records and the Medical Marijuana Program. Specifically, this position provides: program management including organizing, planning, implementing and evaluating projects; analyzing projects and programs for effectiveness; proposing policy, protocols, procedures and workflow; establishing and maintaining effective working relationships with key partners; and providing technical assistance. The position oversees the management of contracts through Netsmart: ensuring adherence to program objectives and deliverables; and ensuring compliance with regulations and policies. The position provides fiscal monitoring and budget preparation. This position is also responsible for reviewing, monitoring and researching bills submitted to the legislature that impacts the program and informing management of potential implications and recommending a proper course of action.
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
Graduation from an accredited four year college or university in public administration or a related field and one year of previous experience in planning, coordinating or administering a program; OR one year experience as a Program Officer I in Nevada State service; OR graduation from high school or the equivalent and five years of previous experience in planning, coordinating or administering a program; OR an equivalent combination of education and experience.
A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment.
A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items.
If there are five or fewer qualified applicants, the exam will consist of an application evaluation. (This statement does not apply for Until Recruitment Needs are Satisfied (URS) announcements).
PROGRAM OFFICER 2 (07.647) Training and Experience Exam
The exam will consist of a rating of training and experience weighted 100%. It is essential that applications include extensively detailed information with time frames regarding education and experience. Your score will be based on the information provided in your application and your responses to the questions asked below. If there are several parts to a question, answer each part separately. Along with each answer, identify the position(s) and/or training (as described in your application) where you gained the background asked for in the question. Absence of experience/training asked for in a question is not necessarily disqualifying. Failure to answer the questions will result in a score based solely on the application.
Qualified applicants will be contacted by the hiring agency for interview.
1) Do you have professional level customer service experience which included handling complaints/concerns, and resolving conflicts: A) in a public sector setting; B) in a private sector setting? If so, please describe your experience.
2) Do you have program experience in the following areas:
A) planning a program; B) developing a program including developing guidelines and procedures; C) evaluating and analyzing a program? If so, please describe your experience in each.
3) Do you have experience writing formal reports, newsletters or directives? If so, please describe your experience. Please include time frames for this experience.
4) Do you have professional public relations experience with: A) community organizations and public contacts; B) community education and outreach? If so, please describe your experience with each including time frames.
5) Please describe your conflict resolution experience in the following areas:
A) handling customer complaints; B) serving on an advisory committee, task force, and/or panel with responsibility to hear and resolve conflicts; C) managing staff/employee issues.
6) Describe your experience supervising employees.