A Divisional/Departmental/Statewide/Open Competitive Recruitment for:
UNEMPLOYMENT INSURANCE REP 5
APPROXIMATE ANNUAL SALARY -
$43,639.20 to
$64,707.12
PAY GRADE: 34
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
JOB INFORMATION
Work Type: Permanent, full time vacancies as they may occur
in this geographical location.
Unemployment Insurance Representatives perform a broad variety of activities related to the timely and accurate processing and payment of unemployment insurance benefit claims.
Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives.
This position is located at the Carson City Northern Nevada Telephone Claims Center.
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
Graduation from high school or equivalent education and four years of relevant program experience, two years of which included gathering information and conducting fact-finding interviews to identify and resolve unemployment insurance issues or overpayments; using unemployment insurance benefit computer programs and processes to record, process, retrieve and investigate information; analyzing problems or situations, identifying alternative solutions and formulating conclusions; and mediating between contending parties to resolve problems; OR two years of experience as an Unemployment Insurance Representative III in Nevada State service; OR an equivalent combination of education and experience.
Special Notes
Up to two years of experience may be substituted by completion of 60 semester credits in social or behavioral science, business administration, or related field for Unemployment Insurance Representative IV and V.
Special Requirements
A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting.
The Examination
If there are five or fewer qualified applicants, the exam will consist of an application evaluation. (This statement does not apply for Until Recruitment Needs are Satisfied (URS) announcements).
UNEMPLOYMENT INSURANCE REP 5 (12.164) Training and Experience Exam
The exam will consist of a rating of training and experience weighted 100%. It is essential that applications include extensively detailed information with time frames regarding education and experience. Your score will be based on the information provided in your application and your responses to the questions asked below. If there are several parts to a question, answer each part separately. Along with each answer, identify the position(s) and/or training (as described in your application) where you gained the background asked for in the question. Absence of experience/training asked for in a question is not necessarily disqualifying. Failure to answer the questions will result in a score based solely on the application.
Qualified applicants will be contacted by the hiring agency for interview.
1) Describe your experience, including number of years, as an Unemployment Insurance Representative III or Unemployment Insurance Adjudicator.
2) Describe your experience, including number of years, as an Unemployment Insurance Representative IV.
3) Describe your supervisory experience, including number of years.
4) Do you have a Master's degree? Provide your Master's degree information to include, type of Master's degree, issuing institution, and date completed.
5) Do you have a Bachelor's degree? Provide your Bachelor's degree information to include, type of Bachelor's degree, issuing institution, and date completed.
